IT Services

Our knowledge of schools enables us to ensure that you have the right back up, safeguarding, security, and contingency systems in place. We offer a full range of IT services to schools including multi-site integration, SIMS support and incident management support.

Benefits

Proactive System Maintenance

Regular on-site visits and remote monitoring service, providing proactive support and maintenance to ensure school systems remain in good working order.

Hybrid IT Infrastructure Support

Supporting on premise installations and cloud platforms, helping establishments maximise their IT investment.

Rapid Response Technical Support

Fast and responsive support with an emphasis on problem solving to ensure minimal interruption to your school.

First-Call Resolution Service

Outstanding helpline with over 80% of calls resolved at first point of contact.

Priority SIMS Access

Faster resolutions through our preferential access to the ESS SIMS service desk.

Multi-Site Integration Expertise

Experts in Multi academy trust integration and multi-site installation to support sharing of resources across sites.

Fee

Price available on application. For annual IT technical support contracts – pricing calculated on support hours required per month and number of sites supported.

Annual SIMS support contracts – calculated on pupil numbers

Ad hoc services can be purchased at any time, for example, network health checks, installations and upgrades, absent staff cover, staff training. Ad hoc fees are: £750.00 per day and quotes are available on request.

Fees vary depending on duration, venue/ virtual delivery and trainer.

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One Stop Shop for School ICT Requirements

Croydon Education Partnership’s team of ICT experts understand how technology contributes to positive learning environments. Designed to assist schools in developing the requirements, procurement solutions and implementation of innovative solutions for learning.

Thorough and Responsive Solutions

We offer complete IT service provisions which include complete technical cover, SIMS support, procurement, business continuity and GDPR. We use Information Technology Infrastructure Library best practice methodology to make sure the service we provide meets the needs of our school/academies.

Quality

We pride ourselves in delivering a first class service. We achieve this by becoming partners with our schools  and academies, listening to their individual needs, and having robust processes in place which allow us to work more efficiently and effectively.

Competitive

Our pricing is transparent and the service we provide is of the highest quality. We keep abreast of national and international IT technology developments through user group memberships, professional seminars and expert workshops.

 

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  • Information Systems

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