Thu, 19 Mar 2026, 18:30 – 20:00 | Online @

From Conflict to Collaboration:Buidling Trust and Manging Difficult Conversations

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Overview

This session supports governors and leaders to approach conflict with confidence and curiosity rather than avoidance. Participants explore the causes of conflict, their personal response style, and how to shift challenging conversations towards constructive outcomes. Through practical tools and structured discussion, the session develops skills in managing emotions, communicating clearly, and finding common ground—ultimately strengthening relationships and decision-making within governance.

Description

This session is ran by an experienced leadership coach, facilitator, and former teacher who specialises in helping people communicate with confidence, clarity, and impact.

Suitable for all governors and trustees.

Booking Information

To Book: Please log in to www.croydoneducationpartnership.org using your email address and previously provided password. A place must be booked beforehand in order to be able to attend the training session. Those delegates who have booked a place by 5pm on the day before the session will receive, via an email, a Microsoft Teams meeting link which will be needed to join the session. To ensure the security of the virtual meeting, Governors who have not booked and not been sent the link will not be allowed to join the training session. All courses should be booked via our portal. Click ‘Book Now’ to log in and secure your place. If you do not have a user account for our portal please contact educationgovernance@croydon.gov.uk with the completed new user request form or call 020 8241 5486. Price For those Governors whose schools have purchased a training contract with Croydon Education Partnership Governance, attendance at these sessions will be at no additional charge; Governors whose school have not purchased a Croydon Education Partnership Governance training contract are warmly welcome to attend our virtual sessions for a fee of £125 per delegate per session.

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Contacts

For a quotation tailored to your requirements, please contact EducationGovernance@croydon.gov.uk

Course Information

Thu, 19 Mar

2026, 18:30 – 20:00 | Online

Trainer: Hannah Merriman

Provider Information

Governance

To Book: Please log in to www.croydoneducationpartnership.org using your email address and previously provided password. A place must be booked beforehand in order to be able to attend the training session. Those delegates who have booked a place by 5pm on the day before the session will receive, via an email, a Microsoft Teams meeting link which will be needed to join the session. To ensure the security of the virtual meeting, Governors who have not booked and not been sent the link will not be allowed to join the training session. All courses should be booked via our portal. Click ‘Book Now’ to log in and secure your place. If you do not have a user account for our portal please contact educationgovernance@croydon.gov.uk with the completed new user request form or call 020 8241 5486. Price For those Governors whose schools have purchased a training contract with Croydon Education Partnership Governance, attendance at these sessions will be at no additional charge; Governors whose school have not purchased a Croydon Education Partnership Governance training contract are warmly welcome to attend our virtual sessions for a fee of £125 per delegate per session.

Additional Dates